In today’s business environment, customers may be increasingly connecting with your company from around the globe. As such, it is important to ensure that the customer experience you provide meets customers where they are.
At this time, we offer all of our services in the following languages: English, Spanish, Italian, Dutch, German, French, Russian, Polish, Czech, Slovak, Mandarin, Japanese, and Thai.
Translation services include full or partial transcripts in the language and translations into English. We are always adding new languages! Please contact us if you do not see the language you need.
I want to thank you for all the time and effort you put into keeping up with Europe's procedures and policies. It was a joy to listen to you stand up for a better definition of proper closure this morning. I just wanted to say, I'm personally grateful to have you as a partner in our calibration meetings.
ARC has been a great partner and collaborator for our needs and if we need anything in the future or any of the other programs at my agency need anything like this, ARC will be the first I will recommend.
I am impressed with the quality of notes and their ability to capture the technical details properly in them – which is tricky given all the components and technical jargon our industry likes to throw around.
I feel better now that I know the coach and know all the preparation they put into understanding our company. I feel like they are part of the team now. I was impressed with the fact that they have already profiled our coordinators and understand the best tactics to train them with.
ARC was very receptive to our needs from the very beginning and I could tell that they were going to be a pleasure to work with. Their references were excellent and their pricing was exceptional! They are open to new ideas and very creative – they really go the extra mile to help.
eBook: 4 Ways to Transform &
Optimize Your Contact Center
Here’s what you’ll learn:
- How Speech Analytics are changing CX
- How to gain valuable insights that put you years ahead of your competitors
- The keys to creating a thriving culture
