Client List

Client List & Services Provided To:

  • Advocate Builders
  • Allcare Dental
  • AllHealth Network
  • Allied Steel Buildings
  • Allied Service Center
  • American College of Radiology
  • AnyHour Solutions
  • Atlas Copco
  • Autoland, Inc.
  • Big Box Storage
  • BMA Mystery Shopping
  • Cambridge International
  • Capital Reporting Company
  • Caring Senior Service
  • Chicago IVF
  • Chuck E. Cheese
  • Cogito Corporation
  • Communications Supply Corporation
  • Console & Hollawell
  • Cove Haven Entertainment Resorts
  • CRH Medical Corp.
  • CrossTown Courier Service
  • Cruise America/Cruise Canada
  • Cutco Cutlery
  • DLS Tire Centers
  • DSM: i-Health, Inc.
  • East Springs Family Dentistry
  • Elsevier
  • EveryBody Texas
  • Family Dental Associates
  • FindLaw/Thompson Reuter
  • First Horizon Bank
  • First Student
  • Focus Business Bank
  • Future Automotive Group
  • Graco, Inc.
  • Grand Pacific Resorts, Inc.
  • Guardian Energy Technologies
  • Hoosier Heartland State Bank
  • Herc Rentals Inc.
  • JMA Ventures
  • Houston Methodist Hospital
  • Houston Vascular & Interventional Radiology
  • Inergy Propane, LLC
  • Interroll Corporation
  • J. Thomas Distributors, Inc.
  • Lafarge
  • Lynch Toyota
  • Maimonides Medical Center
  • Merit Lending
  • Metro Mini Storage
  • Mikimoto (America) Co. Ltd
  • Myron Business Gifts
  • Mystery Shopper Services
  • Nailtiques Cosmetic Corp.
  • NDS, Inc.
  • Neff Rental
  • New Image Hospitality
  • Parker & Sons, Inc.
  • Philadelphia Inquirer
  • Phoenix Home Care and Hospice
  • Polaris
  • Rader Programs
  • Ran Management Company, Inc.
  • RoadRunner Shuttle & Limousine
  • Shipley Energy
  • SHR Capital
  • SmartMLS
  • South Cobb Eye Center
  • Southwestern Connecticut Agency on Aging
  • Spokeo
  • Staples, Inc.
  • Suburban Propane
  • SureHire
  • Teligence Communications
  • The Pet Loss Center
  • TLC Eyecare & Laser Centers
  • United Southern Bank
  • VeriSign/Network Solutions
  • Western Digital Technologies, Inc.

Latest CX Insights

Explore our blog for insightful articles, and ideas about optimizing the Customer Experience
What is Pattern Matching in AI Quality Assurance? A smiling woman wears an operator headset.
What is Pattern Matching in AI Quality Assurance?

Pattern matching has been part of artificial intelligence (AI) algorithms for quite some time, but what is pattern matching specifically […]

What is Logical Reasoning in AI Quality Assurance? A young woman and two young men work at computers and talk on headsets.
What is Logical Reasoning in AI Quality Assurance?

Contact centers are increasingly looking to incorporate AI into their Quality Assurance programs, but what is logical reasoning in AI […]

Will AI Replace Contact Centers? Close-up of female hands with a headset over a laptop. Unrecognizable woman working in a support service took off her headphones.
Will AI Replace Contact Centers?

Artificial Intelligence (AI) is transforming customer service, but will AI replace contact centers, and their agents, completely? While there is […]

How To Improve Your Contact Center Performance Using Analytics. An elegant businesswoman looks at a tablet with colorful graphs and charts.
How To Improve Your Contact Center Performance Using Analytics

If you’re like most contact center leaders who strive always to do even better, then you need to know how […]

Book a Meeting

Let's talk about your company's goals and needs!

Cheryl Thibault,
Founder of ARC

eBook: 4 Ways to Transform &
Optimize Your Contact Center

Here’s what you’ll learn:

  • How Speech Analytics are changing CX
  • How to gain valuable insights that put you years ahead of your competitors
  • The keys to creating a thriving culture
This field is for validation purposes and should be left unchanged.
eBook: 4 Ways to Transform & Optimize Your Contact Center