Pricing

ARC Customer Experience > FAQ > Pricing

At ARC, we understand entrusting and developing your business goals with an outside partner is not only a substantial strategic investment but ultimately a financial one

Ensuring the well-being of both customers and employees, while also fostering business growth and health, is an endeavor that we are eager to assist our client partners with.

Typical Cost Range

With unlimited size and service combinations, our Proven Process keeps your ROI in mind to support a seamless calibration of any project, large or small, to facilitate an expedient start time to initial results.

ARC is unique in the QA industry in that we have no minimum project or employee count requirements. With all services available a la carte to guarantee a personalized approach for your organization, objectives, and overall bottom line – pilots and projects start at $500 a month for organizations with less than 5 employees and can range to $100,000+ a month for those with employees upwards of 1,000+.

Follow these links to request a platform demonstration, or schedule an introductory chat with our CEO, Cheryl Thibault, for more insight and answers to any additional questions.

How strong is our belief?

Not only do we offer a 100% money-back satisfaction guarantee on our work, we are so passionate about our commitment to helping companies attain quality improvement that is both people-focused and data-driven, that we actively choose not to engage with organizations that do not share this mission.

Optimizing customer experience is not only about collecting data. It’s about what organizations do using that data to empower their teams to own accountability for delivering exceptional customer experiences.

If you share in our passion for optimizing customer experiences, we will work with you and your customer experience management team to design a quality program catered to your specific needs. We’re driven to help you set your organization apart from your competitors by providing exceptional customer experience in every interaction.

Follow these links to request a platform demonstration, or schedule an introductory chat with our CEO, Cheryl Thibault, for more insight and answers to any additional questions.

Not Sure?

Rather than upfront, long-term commitments, ARC offers Pilot Programs for 30, 60 and 90 days.

Click here to schedule an introductory chat with our CEO, Cheryl Thibault, to get answers to all your initial questions.

The Bottom Line

10 Key Ways a QA Program Improves Profitability and Your Bottom Line

1. Reduces Costs of Rework and Waste

Preventing defects early in the production process minimizes the need for costly rework, scrap, and wasted materials.

3. Decreases Product Returns and Warranty Claims

A robust QA program ensures products meet quality standards, reducing the number of returns and warranty claims, which can be expensive to handle.

5. Boosts Market Reputation and Brand Loyalty

Consistently delivering quality enhances the company’s reputation, which can lead to increased market share and the ability to command higher prices.

7. Supports Innovation and Continuous Improvement

A good QA program encourages continuous improvement by identifying areas where processes can be optimized, leading to cost savings and better products.

9. Optimizes Resource Utilization

QA programs help in better resource management by reducing the need for excessive inventory and optimizing the use of raw materials.

2. Enhances Customer Satisfaction

Delivering high-quality products consistently leads to higher customer satisfaction, which in turn increases customer loyalty and repeat business.

4. Increases Operational Efficiency

Streamlined processes and reduced variability lead to more efficient operations, which lowers production costs and increases throughput.

6. Facilitates Compliance and Reduces Legal Risks

Adhering to industry standards and regulations through a strong QA program reduces the risk of fines, penalties, and legal costs associated with non-compliance.